So you can focus on your service users, not paperwork. We handle all your ER casework — investigations, disciplinaries, grievances, appeals and redundancies — joining your meetings and supporting you through the hard conversations.
Your HR Partner
Generic call centres vs. dedicated care sector expertise
*Same-day response for retainer clients, within business hours (Mon-Fri, 9am-5pm)
From first call to problem solved
15-minute chat to understand your situation
We'll outline exactly how we can help
Meetings, documentation, everything
Proper resolution, properly documented
Everything from daily advice to your most complex HR challenges
From initial complaint to final appeal. We investigate, support hearings, and ensure proper process throughout.
Full consultation process, selection criteria, meetings and documentation. We handle the hard conversations.
Thorough, impartial investigations including witness interviews, evidence gathering and formal reports.
When things escalate, we prepare your defence. Bundle preparation, witness statements, timeline documentation.
Long-term sickness management, capability processes, OH referrals and return-to-work support.
PIPs, capability reviews, managing underperformance. We help you address issues before they escalate.
We join and support you through disciplinaries, grievances, redundancies and PIPs. Full minutes included.
Care-sector specific policies tailored to your business. CQC-ready, not generic templates.
Your HR department on call. Phone, email, Teams — we're there when you need us.
Choose the plan that fits your team size and needs
For small teams (1-25 staff)
For growing teams (26-80 staff)
For established teams (81-200 staff)
No retainer? No problem. One-off support when you need it — at our standard hourly rate.
Why retainer? We learn your business, policies, and team — so when issues arise, we already understand the context. Plus you get a significantly reduced hourly rate.
From 1 to 200+ staff — if HR keeps you up at night, we're here
"After years with Peninsula, finding CareSectorHR was a revelation. Same-day responses, someone who actually knows our sector, and they join our meetings. Leila has become an extension of our team."
"Leila chaired our redundancy consultation and handled everything. The documentation was perfect and she made a stressful process so much easier."
"We had a complex grievance that needed handling delicately. Leila conducted the investigation, chaired all meetings, and wrote everything up. Worth every penny."
How we navigated multiple HR challenges running simultaneously
A care home came to us with what started as a single grievance — but quickly revealed a complex web of interconnected HR issues that needed careful, coordinated management.
"This is exactly the kind of complex situation where generic HR advice falls apart. Every decision in one process affected the others — you need someone who understands the full picture."
— Leila Walsh, CareSectorHR
Book a free 15-minute call. No obligation, no sales pitch — just a chat about how we can help.
We'll be in touch within 24 hours
Tribunal threat? Grievance gone wrong? Redundancy chaos? Our Crisis Rescue packages start from £1,500.
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